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PRODUCT – Hosted by ASURiO. Customer does not have to install or update.
PRICING – $99/month per user (back office and/or field personnel), billed in advance quarterly.
MOBILE DEVICES – ASURiO recommends Motorola hardware for its ruggedness and support. A good starting device FOR REMOTE DISPATCH is the Motorola MC-55 (available from ASURiO) with a telco data plan.
TRAINING – Remote training is required to ensure that the system works properly. Web-based training and/or CD is available.
DATA IMPORT – Data Import can be performed at an hourly rate, if needed, using Excel spreadsheet templates.
SUPPORT – Access to the Technical Support Center (TSC) at one email incident per week per company is included in the monthly fee; additional incidents are billed at $49 per call.
- No charge during the first two weeks grace period / “start up” period.
- Self Help – Customer has free access to the FAQ’s available from www.asurio.com.
FORMS & REPORTS – NFPA Forms Library, first three forms included at no charge.
CUSTOM FORMS – Custom forms available after training and 1st month of use (additional charges apply).
INTEGRATION – Integration with QuickBooks and Timberline available.
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