SUPPORT OPTIONS

ASURiO promises a world class Technical Support Center (TSC) for our partners and customers. To serve you best, we recommend that you investigate all your online support options before initiating a tech support service ticket.

Download, print, and save ASURiO’s quick guide to tech support: ASURiO's Quick Guide to Tech Support

After you’ve evaluated your online support options by reading the support briefings, technical notes, FAQ’s, reference and user manuals, you may wish to initiate a service ticket escalated response form. Your service ticket will generate a live-human response from one of our customer support specialists at the ASURiO world headquarters.

Download, print, and save ASURiO’s Mobile 3.0© Mobile Solutions Requirements: ASURiO's Quick Guide to Tech Support



SUPPORT TOOLS

BEFORE OPENING A TICKET

  • Requests received during our Monday through Friday 6AM-6PM MT business hours will be processed as soon as possible.
  • Requests received after Monday through Friday 6AM-6PM MT will be addressed on the next business day.
  • Remember to take time zone differences into consideration.

INITIATE A SERVICE TICKET

Click HERE to send an email and request a service ticket…



CONTACT TSC

Telephone   303-444-1395 select option 2, or…

Toll Free   1-877-444-1488 select option 2

FAX    303-444-1332   Attention: Tech Support

Hours of Operation   M – F  6AM to 6PM  MST